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Need Help?

Many of the most common questions asked in our helpdesk can be answered in our online Agent Tutorial.

Frequently Asked Questions:

  • How do I access my account?
  • How do I reset my password?
  • Connecting to Facebook/Twitter
  • Connecting to syndication partners
  • Why is my survey response Quarantined?
  • How do I access my Agent Dashboard?
  • How do I approve & publish a Testimonial?

You may also wish to review our General FAQ.

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